An alert is not a decision. Between a transaction monitoring system flagging something and a filed STR or a cleared case, there is a workflow: an analyst investigates, a risk score gets applied or adjusted, a decision gets made, and all of it has to be reconstructable by an examiner who was not there when it happened.
This is that layer: risk scoring, case assignment, investigation tooling and the audit trail, separate from the detection engine covered on the transaction monitoring page and the alerting logic itself.
What We Offer
Risk scoring engine
Customer and transaction risk scoring based on factors your compliance team defines, adjustable as risk typologies change without a code deployment.
Case management workflow
Alert assignment, investigation notes, escalation paths and disposition, built around how your compliance team actually works rather than a generic ticketing system relabelled for AML.
Audit trail and evidence packs
Every decision, the data behind it, the analyst who made it, and the reasoning, retained in a form an examiner can review without reconstructing it after the fact.
Regulatory reporting handoff
Cases that result in an STR or CTR flow directly into the goAML reporting pipeline (see the dedicated page) rather than requiring re-entry.
How We Help
The problem we see most often is a monitoring system that generates alerts well but has no real workflow behind it: a spreadsheet tracking case status, disposition reasoning kept in someone’s notes, no consistent record of why a case was cleared. That works until an examination, and then it is the single biggest source of findings.
Case management also has to survive staff turnover. If the reasoning behind a decision only exists in one analyst’s memory, the institution has a gap the moment that analyst leaves, regardless of how good the original decision was.
Our Approach
We design the case record so it stands on its own for an examiner: the alert, the data reviewed, the decision, and the reasoning, without requiring anyone to explain it verbally.
Risk scoring logic is kept configurable by the compliance team, not locked inside code that requires an engineering change for every typology update.
Technologies We Use
Industries We Support
Related case studies
- goAML-Integrated AML Monitoring for a Tier-1 Bank: Screening, monitoring and goAML reporting rebuilt around an immutable transaction event stream, so any alert can be reconstructed exactly as the system saw it.